How can I track my order?

You will receive an email once your order is placed or shipped. You can check your status here with your shipping zip code and order number.

Why haven't I received my order yet?

You can track your order anytime by following the instructions above. The majority of our orders are shipped via USPS Priority service which will be delivered within 2 to 3 business days in continental United States. In order to keep our cost low or ensure delivery of your product we may ship orders via USPS first class or UPS ground. These non Priority packages are delivered within 3-7 business days (not including Saturday & Sunday) after the order is placed. If you have waited more than 7 business days for your order to arrive, please contact our customer service department and ask them to track the order for you.

Why is there no phone number on your website?

To keep our cost low so we can offer low prices to our valued customers, we encourage our customers to use this FAQ and contact us via Email. We are committed to answering emails within 48 hours.

Why haven't I received an email confirming my order?

When your order has successfully processed, you will see an order confirmation number on the receipt page. This number, which is also emailed to you when your order is placed, confirms that your order has been processed successfully. If you did not receive an order confirmation, please contact our customer service center who will confirm that your order was successfully placed with us and if not, assist you in completing your order. Please include a call back number and the best time to reach you. If you never received a confirmation email from us, please check your spam or bulk-email folders or with your ISP (internet service provider), to ensure that you are allowing emails from our website.

My inkjet or toner doesn’t work. What do I do now?

Here are some tips for you to try before contacting our customer service center. After you have tried all of the following, and your inkjet/toner cartridge still doesn’t work, please contact us via email at support@lainks.com and we will help you to exchange the product in question. Some important notes: Please ensure to remove the protective clip and/or the tape over the print head prior to installing the ink cartridge into your printer. After installing the cartridge, run up to three (3) print head cleaning cycles (see your printer manual or help). This keeps the nozzles clean and ensures optimal print quality. To improve print quality, place the ink cartridge print-head on a moistened towel with warm water for 1-2 minutes only and then on a dry paper towel, repeat process 2-3 times until ink begins to flow. Low ink or out of ink error messages, your replacement cartridge is filled to maximum capacity. The ink level indicator window may prompt cartridge as empty or low, please ignore & close the message window. Printer does not recognize cartridge, ignore this message and attempt to print using your replacement cartridge. If the error message persists, clean the contacts inside your printer with a lint-free cloth or towel, use of alcohol is recommended. Re-install the cartridge and attempt to print.

Why does my order show that it is cancelled?

Occasionally, orders are cancelled within our system. If your order is canceled for any reason, you will receive an email notifying you of the cancellation. Some of the reasons for cancellation include: - Items not available or out of stock - Difficulty in processing your payment information - Cannot ship to address provided - Duplicate order was placed - Cancelled due to customer request, prior to shipping - Unable to verify an order In most cases, we will make an attempt to contact you before canceling your order.

What if my package is lost?

If you have not received your order within 15 business days from the day your order was shipped, please contact our customer service center. We will provide you with a USPS claim form, and once the claim form is completed and returned to us, we can reship or refund your order. Please make sure to check with your local USPS and apartment management to ensure your package has not been delivered to a different unit in your apartment complex. We are not responsible for lost or stolen packages within apartment complex.

How do I find ink for my printer?

You can search for your ink either by product name or by the type of printer you have. Using the navigation tabs at the top of the site, click on the type of ink or printer that you are looking for and then choose the brand. Then choose the type of printer you have, or use the pull-down menu on the right to choose the model number of the cartridge or toner you want.

I need expedited delivery; how do I do request that?

Expedited delivery is available upon request, assuming the product is in stock. If you would like to expedite your order, please email support@lainks.com and we will help do our best to get your order expedited. Extra fees will apply and there are no guarantees as your order will be expedited until customer service member has confirmed your request.

How do I pay for my order?

After you have chosen the items you wish to purchase, click the blue 'Checkout' button. This will lead you to our secure checkout page. Here you will be asked for your billing and shipping and payment information. - Visa - MasterCard - American Express - Discover - Paypal and Paypal eCheck - Debit Cards with Visa or MasterCard logos Sorry we do not except check or money orders

How can I receive coupon codes?

You can receive a coupon code by signing up for our newsletter. When you create an account, you will automatically enter to receive our newsletter. Each month, our marketing department will contact you with a new coupon code that you can use for additional order savings, free shipping, and other great offers.

What can I do if I ordered the wrong cartridges?

If you realize immediately that your order is incorrect, please place another order for the correct cartridges and email our customer service center at support@lainks.com explaining that you need to cancel the incorrect order. If the product hasn't already shipped, we will cancel the incorrect order and ship your correct order only. If your order has shipped, or you receive your order and realize you ordered the wrong product, please contact our customer service center at support@lainks.com to make arrangements to return the incorrect order/cartridges back to us. Please make sure to place a separate order for the correct cartridges, we will take care of your incorrect order regardless.

What can I do if I received the wrong cartridges or some else’s order?

Please contact us at support@lainks.com with your order number. We will take care of your exchange immediately and ensure that you are 100% satisfied with your purchase. Please review our Return Policy for further information.

How do I receive a return authorization (RMA)?

In order to receive an RMA, please contact our customer service center at support@lainks.com. One of our representatives will be happy to initiate the process for you. Returning your product without first obtaining an RA from us may cause a delay in processing your return and issuing any refunds. For our full Return Policy, please click here.

Choosing the Best Ink Cartridges for Graphic Designers

In the vibrant world of graphic design, precision and color accuracy are paramount. The choice of ink cartridges plays a pivotal role in translating the creativity of graphic designers onto the canvas. As the backbone of any printing endeavor, the right ink cartridges can make a significant difference in the quality and longevity of your creations.

Summary
The Importance of Quality Ink
Things To Consider For Inkjet And Laser Printer
Conclusion

The Importance of Quality Ink

Graphic designers navigate a delicate balance between creativity and technicality. The ink cartridges they use can make or break the final output. Vivid colors, sharp lines, and fine details are the hallmarks of a masterpiece, and achieving these requires a keen eye for selecting the right ink.

1. Pigment vs. Dye Inks: The Divergence

When it comes to ink, the choice often boils down to pigment vs. dye inks. Each has its unique characteristics that cater to specific design needs. Pigment inks, known for their longevity and resistance to fading, are ideal for archival prints and projects requiring longevity. On the other hand, dye inks offer vibrant colors, making them perfect for projects that demand a wide color gamut and high saturation.

Graphic designers should consider the nature of their projects and the desired outcome when making the pigment vs. dye ink decision. A balance of both can be advantageous, providing flexibility across a variety of creative endeavors.

2. Compatibility and Consistency: The Reliability Factor

Ensuring that your chosen ink cartridges are compatible with your printer model is a no-brainer. However, delving deeper into the realm of compatibility and consistency is equally crucial. The ink should seamlessly integrate with your printer, producing consistent results throughout its lifecycle.

Investing in cartridges that are specifically formulated for your printer model not only enhances performance but also contributes to the longevity of the device. Graphic designers often find that maintaining a consistent ink quality streamlines their workflow, allowing for predictable and reliable results.

3. Color Accuracy: True Hues for True Artists

For graphic designers, achieving color accuracy is akin to capturing the essence of their vision. Subtle variations can significantly impact the final product, making it essential to select ink cartridges that deliver true and consistent colors. Look for cartridges that boast high color accuracy ratings, ensuring that what you envision on your screen is faithfully reproduced on paper.

4. Fade Resistance: Preserving the Essence

The battle against time and environmental factors is real for any printed artwork. Fade resistance is a crucial factor that separates high-quality ink cartridges from the rest. Graphic designers invest time and effort into creating timeless pieces, and the last thing they want is for their work to succumb to the effects of light and air.

Opt for ink cartridges that offer UV and water resistance, ensuring that your creations stand the test of time. This is particularly important for projects intended for display or archival purposes.

5. Cost Considerations: Balancing Quality and Budget

While the pursuit of top-notch ink quality is non-negotiable for graphic designers, considering cost-effectiveness is equally prudent. The market offers a spectrum of ink cartridges, each with varying price points. Striking a balance between quality and budget is essential for sustained creativity.

Consider factors such as page yield, ink efficiency, and the overall cost per print when evaluating the economic aspect of ink cartridges. Sometimes, a slightly higher upfront cost can translate into long-term savings and enhanced performance.

As graphic designers embark on the quest for the perfect ink cartridges, a succinct quote encapsulates the essence of their journey:

Things To Consider For Inkjet And Laser Printer

Now the question is, which printer are you looking for? Laser or inkjet? It’s not easy to pick which type of printer you need, but with advancements in technology, you need to consider different things before choosing a printer. Factors like speed, color, image resolution, and their differences can make you go mad before finally deciding which printer is comparatively better.

But, other than these aspects, the type of projects that you typically work on with printers has an important role in deciding which printer best suits your goals.

If you do a lot of printing that requires photo-quality results, you might have to go with buying an inkjet printer that can have pigmented inks to give you high-resolution quality. On the other hand, if your brand wants an office printer with different types of documents to be printed, including design proofs, as well as texted documents, brochures, and others, then an LED printer will make things easier for you.

"In the world of graphic design, ink is not merely a substance; it's the medium through which creativity breathes life. The right ink is the silent collaborator that translates visions into vivid realities."

Conclusion:

In the dynamic realm of graphic design, the choice of ink cartridges is a decision that reverberates throughout the creative process. It's not just about printing; it's about preserving the essence of artistic expression. By delving into the nuances of pigment vs. dye inks, ensuring compatibility and consistency, prioritizing color accuracy and fade resistance, and finding the sweet spot between quality and budget, graphic designers can elevate their craft to new heights. In the tapestry of graphic design, the ink is the brushstroke that defines the masterpiece. Choose wisely, and let your creativity unfold in true color.