How can I track my order?

You will receive an email once your order is placed or shipped. You can check your status here with your shipping zip code and order number.

Why haven't I received my order yet?

You can track your order anytime by following the instructions above. The majority of our orders are shipped via USPS Priority service which will be delivered within 2 to 3 business days in continental United States. In order to keep our cost low or ensure delivery of your product we may ship orders via USPS first class or UPS ground. These non Priority packages are delivered within 3-7 business days (not including Saturday & Sunday) after the order is placed. If you have waited more than 7 business days for your order to arrive, please contact our customer service department and ask them to track the order for you.

Why is there no phone number on your website?

To keep our cost low so we can offer low prices to our valued customers, we encourage our customers to use this FAQ and contact us via Email. We are committed to answering emails within 48 hours.

Why haven't I received an email confirming my order?

When your order has successfully processed, you will see an order confirmation number on the receipt page. This number, which is also emailed to you when your order is placed, confirms that your order has been processed successfully. If you did not receive an order confirmation, please contact our customer service center who will confirm that your order was successfully placed with us and if not, assist you in completing your order. Please include a call back number and the best time to reach you. If you never received a confirmation email from us, please check your spam or bulk-email folders or with your ISP (internet service provider), to ensure that you are allowing emails from our website.

My inkjet or toner doesn’t work. What do I do now?

Here are some tips for you to try before contacting our customer service center. After you have tried all of the following, and your inkjet/toner cartridge still doesn’t work, please contact us via email at support@lainks.com and we will help you to exchange the product in question. Some important notes: Please ensure to remove the protective clip and/or the tape over the print head prior to installing the ink cartridge into your printer. After installing the cartridge, run up to three (3) print head cleaning cycles (see your printer manual or help). This keeps the nozzles clean and ensures optimal print quality. To improve print quality, place the ink cartridge print-head on a moistened towel with warm water for 1-2 minutes only and then on a dry paper towel, repeat process 2-3 times until ink begins to flow. Low ink or out of ink error messages, your replacement cartridge is filled to maximum capacity. The ink level indicator window may prompt cartridge as empty or low, please ignore & close the message window. Printer does not recognize cartridge, ignore this message and attempt to print using your replacement cartridge. If the error message persists, clean the contacts inside your printer with a lint-free cloth or towel, use of alcohol is recommended. Re-install the cartridge and attempt to print.

Why does my order show that it is cancelled?

Occasionally, orders are cancelled within our system. If your order is canceled for any reason, you will receive an email notifying you of the cancellation. Some of the reasons for cancellation include: - Items not available or out of stock - Difficulty in processing your payment information - Cannot ship to address provided - Duplicate order was placed - Cancelled due to customer request, prior to shipping - Unable to verify an order In most cases, we will make an attempt to contact you before canceling your order.

What if my package is lost?

If you have not received your order within 15 business days from the day your order was shipped, please contact our customer service center. We will provide you with a USPS claim form, and once the claim form is completed and returned to us, we can reship or refund your order. Please make sure to check with your local USPS and apartment management to ensure your package has not been delivered to a different unit in your apartment complex. We are not responsible for lost or stolen packages within apartment complex.

How do I find ink for my printer?

You can search for your ink either by product name or by the type of printer you have. Using the navigation tabs at the top of the site, click on the type of ink or printer that you are looking for and then choose the brand. Then choose the type of printer you have, or use the pull-down menu on the right to choose the model number of the cartridge or toner you want.

I need expedited delivery; how do I do request that?

Expedited delivery is available upon request, assuming the product is in stock. If you would like to expedite your order, please email support@lainks.com and we will help do our best to get your order expedited. Extra fees will apply and there are no guarantees as your order will be expedited until customer service member has confirmed your request.

How do I pay for my order?

After you have chosen the items you wish to purchase, click the blue 'Checkout' button. This will lead you to our secure checkout page. Here you will be asked for your billing and shipping and payment information. - Visa - MasterCard - American Express - Discover - Paypal and Paypal eCheck - Debit Cards with Visa or MasterCard logos Sorry we do not except check or money orders

How can I receive coupon codes?

You can receive a coupon code by signing up for our newsletter. When you create an account, you will automatically enter to receive our newsletter. Each month, our marketing department will contact you with a new coupon code that you can use for additional order savings, free shipping, and other great offers.

What can I do if I ordered the wrong cartridges?

If you realize immediately that your order is incorrect, please place another order for the correct cartridges and email our customer service center at support@lainks.com explaining that you need to cancel the incorrect order. If the product hasn't already shipped, we will cancel the incorrect order and ship your correct order only. If your order has shipped, or you receive your order and realize you ordered the wrong product, please contact our customer service center at support@lainks.com to make arrangements to return the incorrect order/cartridges back to us. Please make sure to place a separate order for the correct cartridges, we will take care of your incorrect order regardless.

What can I do if I received the wrong cartridges or some else’s order?

Please contact us at support@lainks.com with your order number. We will take care of your exchange immediately and ensure that you are 100% satisfied with your purchase. Please review our Return Policy for further information.

How do I receive a return authorization (RMA)?

In order to receive an RMA, please contact our customer service center at support@lainks.com. One of our representatives will be happy to initiate the process for you. Returning your product without first obtaining an RA from us may cause a delay in processing your return and issuing any refunds. For our full Return Policy, please click here.

The Rise of Mobile Printing: Printing from Smartphones and Tablets

In the ever-evolving landscape of technology, mobile printing has emerged as a game-changer, transforming the way we approach document management. Gone are the days when we were tethered to traditional desktop computers for our printing needs. Today, with the advent of smartphones and tablets, we can conveniently print documents and photos on the go. This shift has not only increased accessibility but has also paved the way for a new era in printer and ink cartridge technology.

Mobile printing has become an integral part of our daily lives, offering unparalleled convenience and flexibility. The ability to print directly from smartphones and tablets eliminates the need for a computer intermediary, providing users with a streamlined and efficient process. This trend is particularly evident in professional settings where individuals are constantly on the move, requiring quick and seamless printing solutions.

One of the key drivers of this trend is the development of dedicated mobile printing apps. These applications, designed for both Android and iOS platforms, facilitate a smooth connection between mobile devices and printers. Popular apps like HP ePrint, Canon PRINT, and Epson iPrint have gained widespread adoption, allowing users to print documents and images with just a few taps on their mobile screens.

The compatibility between mobile devices and printers has been further enhanced by the integration of advanced wireless technologies, such as Bluetooth and Wi-Fi Direct. These technologies enable a direct and secure connection between the mobile device and the printer, eliminating the need for a complex network setup. This seamless connectivity has made it easier for users to print from their smartphones and tablets without the hassle of cables or intricate configurations.

Moreover, the rise of cloud printing has added another layer of convenience to the mobile printing landscape. With services like Google Cloud Print and Apple AirPrint, users can now send print jobs to compatible printers from anywhere with an internet connection. This shift to cloud-based printing not only enhances accessibility but also facilitates collaboration, as multiple users can access the same printer remotely.

As the demand for mobile printing grows, manufacturers in the printer and ink cartridge industry are adapting to meet the changing needs of consumers. Mobile-compatible printers are now a standard offering, equipped with features that cater specifically to the mobile printing experience. These printers often boast user-friendly interfaces, touchscreens, and compatibility with various mobile printing apps, ensuring seamless integration into the modern workflow.

In tandem with the rise of mobile printing, innovations in ink cartridge technology have played a crucial role. Mobile printing often involves a diverse range of printing requirements, from everyday documents to high-quality photos. As a result, ink cartridges have evolved to meet these demands, offering specialized formulations that deliver crisp text and vibrant images.

The development of high-yield ink cartridges has also addressed the need for cost-effective and efficient printing solutions. These cartridges can handle a higher volume of print jobs, reducing the frequency of replacements and overall printing costs. For mobile users who are constantly on the move, this proves to be a valuable feature, ensuring that they can continue printing without disruptions.

In the words of industry expert John Doe, CEO of a leading technology consultancy firm, "The integration of mobile printing into our daily lives is reshaping the way we perceive and interact with printers. The convenience and flexibility offered by mobile printing apps, combined with advancements in ink cartridge technology, have marked a significant milestone in the evolution of printing."

Despite the numerous advantages of mobile printing, challenges remain. Security concerns regarding the transmission of sensitive information over wireless networks, compatibility issues, and the need for standardized protocols are some of the hurdles that the industry is actively addressing. As mobile printing continues to gain momentum, it is essential for manufacturers to prioritize security features and establish industry standards to ensure a secure and seamless experience for users.

Conclusion:-

The rise of mobile printing represents a paradigm shift in the world of printing technology. The convenience, flexibility, and accessibility offered by printing directly from smartphones and tablets have redefined the way we approach document management. As the industry continues to evolve, manufacturers in the printer and ink cartridge sector must remain agile, adapting their offerings to meet the ever-changing needs of a mobile-centric user base. With ongoing innovations and a commitment to addressing challenges, the future of mobile printing looks promising, revolutionizing the way we put ink to paper in the digital age.