How can I track my order?

You will receive an email once your order is placed or shipped. You can check your status here with your shipping zip code and order number.

Why haven't I received my order yet?

You can track your order anytime by following the instructions above. The majority of our orders are shipped via USPS Priority service which will be delivered within 2 to 3 business days in continental United States. In order to keep our cost low or ensure delivery of your product we may ship orders via USPS first class or UPS ground. These non Priority packages are delivered within 3-7 business days (not including Saturday & Sunday) after the order is placed. If you have waited more than 7 business days for your order to arrive, please contact our customer service department and ask them to track the order for you.

Why is there no phone number on your website?

To keep our cost low so we can offer low prices to our valued customers, we encourage our customers to use this FAQ and contact us via Email. We are committed to answering emails within 48 hours.

Why haven't I received an email confirming my order?

When your order has successfully processed, you will see an order confirmation number on the receipt page. This number, which is also emailed to you when your order is placed, confirms that your order has been processed successfully. If you did not receive an order confirmation, please contact our customer service center who will confirm that your order was successfully placed with us and if not, assist you in completing your order. Please include a call back number and the best time to reach you. If you never received a confirmation email from us, please check your spam or bulk-email folders or with your ISP (internet service provider), to ensure that you are allowing emails from our website.

My inkjet or toner doesn’t work. What do I do now?

Here are some tips for you to try before contacting our customer service center. After you have tried all of the following, and your inkjet/toner cartridge still doesn’t work, please contact us via email at support@lainks.com and we will help you to exchange the product in question. Some important notes: Please ensure to remove the protective clip and/or the tape over the print head prior to installing the ink cartridge into your printer. After installing the cartridge, run up to three (3) print head cleaning cycles (see your printer manual or help). This keeps the nozzles clean and ensures optimal print quality. To improve print quality, place the ink cartridge print-head on a moistened towel with warm water for 1-2 minutes only and then on a dry paper towel, repeat process 2-3 times until ink begins to flow. Low ink or out of ink error messages, your replacement cartridge is filled to maximum capacity. The ink level indicator window may prompt cartridge as empty or low, please ignore & close the message window. Printer does not recognize cartridge, ignore this message and attempt to print using your replacement cartridge. If the error message persists, clean the contacts inside your printer with a lint-free cloth or towel, use of alcohol is recommended. Re-install the cartridge and attempt to print.

Why does my order show that it is cancelled?

Occasionally, orders are cancelled within our system. If your order is canceled for any reason, you will receive an email notifying you of the cancellation. Some of the reasons for cancellation include: - Items not available or out of stock - Difficulty in processing your payment information - Cannot ship to address provided - Duplicate order was placed - Cancelled due to customer request, prior to shipping - Unable to verify an order In most cases, we will make an attempt to contact you before canceling your order.

What if my package is lost?

If you have not received your order within 15 business days from the day your order was shipped, please contact our customer service center. We will provide you with a USPS claim form, and once the claim form is completed and returned to us, we can reship or refund your order. Please make sure to check with your local USPS and apartment management to ensure your package has not been delivered to a different unit in your apartment complex. We are not responsible for lost or stolen packages within apartment complex.

How do I find ink for my printer?

You can search for your ink either by product name or by the type of printer you have. Using the navigation tabs at the top of the site, click on the type of ink or printer that you are looking for and then choose the brand. Then choose the type of printer you have, or use the pull-down menu on the right to choose the model number of the cartridge or toner you want.

I need expedited delivery; how do I do request that?

Expedited delivery is available upon request, assuming the product is in stock. If you would like to expedite your order, please email support@lainks.com and we will help do our best to get your order expedited. Extra fees will apply and there are no guarantees as your order will be expedited until customer service member has confirmed your request.

How do I pay for my order?

After you have chosen the items you wish to purchase, click the blue 'Checkout' button. This will lead you to our secure checkout page. Here you will be asked for your billing and shipping and payment information. - Visa - MasterCard - American Express - Discover - Paypal and Paypal eCheck - Debit Cards with Visa or MasterCard logos Sorry we do not except check or money orders

How can I receive coupon codes?

You can receive a coupon code by signing up for our newsletter. When you create an account, you will automatically enter to receive our newsletter. Each month, our marketing department will contact you with a new coupon code that you can use for additional order savings, free shipping, and other great offers.

What can I do if I ordered the wrong cartridges?

If you realize immediately that your order is incorrect, please place another order for the correct cartridges and email our customer service center at support@lainks.com explaining that you need to cancel the incorrect order. If the product hasn't already shipped, we will cancel the incorrect order and ship your correct order only. If your order has shipped, or you receive your order and realize you ordered the wrong product, please contact our customer service center at support@lainks.com to make arrangements to return the incorrect order/cartridges back to us. Please make sure to place a separate order for the correct cartridges, we will take care of your incorrect order regardless.

What can I do if I received the wrong cartridges or some else’s order?

Please contact us at support@lainks.com with your order number. We will take care of your exchange immediately and ensure that you are 100% satisfied with your purchase. Please review our Return Policy for further information.

How do I receive a return authorization (RMA)?

In order to receive an RMA, please contact our customer service center at support@lainks.com. One of our representatives will be happy to initiate the process for you. Returning your product without first obtaining an RA from us may cause a delay in processing your return and issuing any refunds. For our full Return Policy, please click here.

The Latest Advancements in Printer Technology You Need to Know About

In the ever-evolving landscape of technology, printers have come a long way from their humble beginnings. The latest advancements in printer technology are revolutionizing the way we approach printing, making the process more efficient, eco-friendly, and cost-effective. From innovative ink cartridges to cutting-edge printing techniques, let's explore the groundbreaking developments that are shaping the future of printing.

One of the most significant breakthroughs in recent years is the introduction of 3D printing technology. This revolutionary method allows users to create three-dimensional objects layer by layer, opening up a world of possibilities for industries ranging from healthcare to manufacturing. The ability to print intricate designs with precision has transformed the way prototypes are developed, streamlining the product development cycle and reducing costs significantly.

Inkjet technology has also seen remarkable advancements. Traditional inkjet printers have evolved into high-resolution, fast-paced machines that can produce stunning prints with vivid colors and sharp details. The development of dye-sublimation inks has further enhanced the color accuracy and longevity of prints, making them suitable for professional photography and graphic design applications.

The environmental impact of printing has been a growing concern, and manufacturers are actively addressing this issue with eco-friendly innovations. The rise of eco-solvent inks and recyclable cartridges has significantly reduced the carbon footprint of printing. These sustainable alternatives not only benefit the environment but also contribute to cost savings for businesses by promoting a circular economy.

Furthermore, the integration of smart technology in printers is changing the way we interact with these devices. Modern printers are equipped with advanced features such as wireless connectivity, cloud printing, and mobile compatibility, allowing users to print documents and images seamlessly from their smartphones or tablets. This level of connectivity enhances productivity and convenience in both professional and personal settings.

The concept of 3D bioprinting is pushing the boundaries of traditional printing even further. This cutting-edge technology allows the creation of living tissues and organs by layering bio-inks containing living cells. While still in its early stages, 3D bioprinting holds immense potential for medical advancements, including personalized organ transplants and tissue engineering.

The evolution of UV-curable inks has brought about a paradigm shift in large-format printing. UV-curable inks dry instantly when exposed to ultraviolet light, eliminating the need for drying time and enabling faster production. This technology has found applications in various industries, including signage, packaging, and promotional materials, where quick turnaround times are crucial.

As the demand for efficient and compact printing solutions grows, portable printers have become increasingly popular. These compact devices, often referred to as mobile printers, are designed for on-the-go professionals and individuals who require instant printing capabilities. Equipped with rechargeable batteries and wireless connectivity, these printers allow users to print documents or photos directly from their smartphones or laptops without the need for a traditional power source.

In the realm of ink cartridges, the development of high-capacity ink tanks is transforming the way users approach ink replenishment. Unlike traditional cartridges, these tanks can hold a significantly larger volume of ink, reducing the frequency of replacements. This not only minimizes waste but also offers cost savings for users who print in high volumes.

Conclusion:-

The latest advancements in printer technology are reshaping the landscape of printing, offering unprecedented capabilities and addressing long-standing challenges. From the rise of 3D printing and eco-friendly ink solutions to the integration of smart technologies, printers are becoming more versatile, efficient, and sustainable. As technology continues to advance, the future holds even more exciting possibilities for the world of printing.

"The convergence of technology in the printing industry is unlocking new possibilities and efficiencies, transforming the way we bring ideas to life on paper."

Stay tuned for the next wave of innovations that will continue to redefine the way we perceive and utilize printers in our daily lives.