How can I track my order?

You will receive an email once your order is placed or shipped. You can check your status here with your shipping zip code and order number.

Why haven't I received my order yet?

You can track your order anytime by following the instructions above. The majority of our orders are shipped via USPS Priority service which will be delivered within 2 to 3 business days in continental United States. In order to keep our cost low or ensure delivery of your product we may ship orders via USPS first class or UPS ground. These non Priority packages are delivered within 3-7 business days (not including Saturday & Sunday) after the order is placed. If you have waited more than 7 business days for your order to arrive, please contact our customer service department and ask them to track the order for you.

Why is there no phone number on your website?

To keep our cost low so we can offer low prices to our valued customers, we encourage our customers to use this FAQ and contact us via Email. We are committed to answering emails within 48 hours.

Why haven't I received an email confirming my order?

When your order has successfully processed, you will see an order confirmation number on the receipt page. This number, which is also emailed to you when your order is placed, confirms that your order has been processed successfully. If you did not receive an order confirmation, please contact our customer service center who will confirm that your order was successfully placed with us and if not, assist you in completing your order. Please include a call back number and the best time to reach you. If you never received a confirmation email from us, please check your spam or bulk-email folders or with your ISP (internet service provider), to ensure that you are allowing emails from our website.

My inkjet or toner doesn’t work. What do I do now?

Here are some tips for you to try before contacting our customer service center. After you have tried all of the following, and your inkjet/toner cartridge still doesn’t work, please contact us via email at support@lainks.com and we will help you to exchange the product in question. Some important notes: Please ensure to remove the protective clip and/or the tape over the print head prior to installing the ink cartridge into your printer. After installing the cartridge, run up to three (3) print head cleaning cycles (see your printer manual or help). This keeps the nozzles clean and ensures optimal print quality. To improve print quality, place the ink cartridge print-head on a moistened towel with warm water for 1-2 minutes only and then on a dry paper towel, repeat process 2-3 times until ink begins to flow. Low ink or out of ink error messages, your replacement cartridge is filled to maximum capacity. The ink level indicator window may prompt cartridge as empty or low, please ignore & close the message window. Printer does not recognize cartridge, ignore this message and attempt to print using your replacement cartridge. If the error message persists, clean the contacts inside your printer with a lint-free cloth or towel, use of alcohol is recommended. Re-install the cartridge and attempt to print.

Why does my order show that it is cancelled?

Occasionally, orders are cancelled within our system. If your order is canceled for any reason, you will receive an email notifying you of the cancellation. Some of the reasons for cancellation include: - Items not available or out of stock - Difficulty in processing your payment information - Cannot ship to address provided - Duplicate order was placed - Cancelled due to customer request, prior to shipping - Unable to verify an order In most cases, we will make an attempt to contact you before canceling your order.

What if my package is lost?

If you have not received your order within 15 business days from the day your order was shipped, please contact our customer service center. We will provide you with a USPS claim form, and once the claim form is completed and returned to us, we can reship or refund your order. Please make sure to check with your local USPS and apartment management to ensure your package has not been delivered to a different unit in your apartment complex. We are not responsible for lost or stolen packages within apartment complex.

How do I find ink for my printer?

You can search for your ink either by product name or by the type of printer you have. Using the navigation tabs at the top of the site, click on the type of ink or printer that you are looking for and then choose the brand. Then choose the type of printer you have, or use the pull-down menu on the right to choose the model number of the cartridge or toner you want.

I need expedited delivery; how do I do request that?

Expedited delivery is available upon request, assuming the product is in stock. If you would like to expedite your order, please email support@lainks.com and we will help do our best to get your order expedited. Extra fees will apply and there are no guarantees as your order will be expedited until customer service member has confirmed your request.

How do I pay for my order?

After you have chosen the items you wish to purchase, click the blue 'Checkout' button. This will lead you to our secure checkout page. Here you will be asked for your billing and shipping and payment information. - Visa - MasterCard - American Express - Discover - Paypal and Paypal eCheck - Debit Cards with Visa or MasterCard logos Sorry we do not except check or money orders

How can I receive coupon codes?

You can receive a coupon code by signing up for our newsletter. When you create an account, you will automatically enter to receive our newsletter. Each month, our marketing department will contact you with a new coupon code that you can use for additional order savings, free shipping, and other great offers.

What can I do if I ordered the wrong cartridges?

If you realize immediately that your order is incorrect, please place another order for the correct cartridges and email our customer service center at support@lainks.com explaining that you need to cancel the incorrect order. If the product hasn't already shipped, we will cancel the incorrect order and ship your correct order only. If your order has shipped, or you receive your order and realize you ordered the wrong product, please contact our customer service center at support@lainks.com to make arrangements to return the incorrect order/cartridges back to us. Please make sure to place a separate order for the correct cartridges, we will take care of your incorrect order regardless.

What can I do if I received the wrong cartridges or some else’s order?

Please contact us at support@lainks.com with your order number. We will take care of your exchange immediately and ensure that you are 100% satisfied with your purchase. Please review our Return Policy for further information.

How do I receive a return authorization (RMA)?

In order to receive an RMA, please contact our customer service center at support@lainks.com. One of our representatives will be happy to initiate the process for you. Returning your product without first obtaining an RA from us may cause a delay in processing your return and issuing any refunds. For our full Return Policy, please click here.

Comparative Analysis of Printers for Photography Enthusiasts

In the realm of photography, the ability to bring digital images to life on paper is a crucial aspect of the creative process. For photography enthusiasts, investing in the right printer and ink cartridges is essential to ensure the accurate reproduction of colors and details. With a myriad of options available in the market, selecting the perfect combination can be a daunting task. This blog aims to provide a comprehensive comparative analysis of printers and ink cartridges tailored for photography enthusiasts, helping them make an informed decision.

Printers for Photography: Precision and Performance

One of the key considerations for photography enthusiasts is the printer's ability to reproduce images with precision and vibrancy. The market offers a range of options, from entry-level printers to professional-grade models. The Epson SureColor P800 and the Canon imagePROGRAF PRO-1000 are two contenders that stand out in the competition.

The Epson SureColor P800 is renowned for its advanced PrecisionCore technology, delivering stunning prints with a wide color gamut. It boasts nine UltraChrome HD inks, including dedicated channels for both photo and matte black inks, ensuring rich and detailed prints. The Canon imagePROGRAF PRO-1000, on the other hand, features a 12-color Lucia Pro ink set, offering exceptional color accuracy and a high level of detail.

To further aid in decision-making, it's crucial to consider the printer's resolution. Both the Epson SureColor P800 and the Canon imagePROGRAF PRO-1000 offer impressive resolutions, with the former providing a maximum resolution of 2880 x 1440 dpi and the latter boasting a 2400 x 1200 dpi resolution.

Ink Cartridges: The Lifeblood of Printing

While choosing the right printer is vital, the importance of selecting the appropriate ink cartridges cannot be overstated. Ink plays a pivotal role in determining the quality and longevity of prints. The Epson UltraChrome HD inks used in the SureColor P800 are pigment-based, providing fade-resistant prints that can last for generations. The Canon Lucia Pro inks used in the imagePROGRAF PRO-1000 are also pigment-based, offering excellent color reproduction and longevity.

A critical aspect of ink cartridges is their capacity, as it directly influences the number of prints before a replacement is required. Both the Epson SureColor P800 and the Canon imagePROGRAF PRO-1000 come equipped with high-capacity cartridges, minimizing the frequency of replacements and ensuring uninterrupted printing sessions.

Cost Considerations: Balancing Quality and Budget

While quality is paramount, cost considerations play a significant role in the decision-making process for photography enthusiasts. The Epson SureColor P800 tends to have a lower upfront cost, making it an attractive option for those with budget constraints. However, it's important to note that ongoing costs, including ink cartridge replacements, should be factored into the overall budget.

The Canon imagePROGRAF PRO-1000 may have a higher initial investment, but its 12-color system provides unparalleled color accuracy and detail. Additionally, Canon often offers rebates and promotions, making it a more affordable option in the long run.

User-Friendly Features: Simplifying the Printing Process

For photography enthusiasts, the ease of use and user-friendly features of a printer are essential considerations. Both the Epson SureColor P800 and the Canon imagePROGRAF PRO-1000 come equipped with user-friendly interfaces and intuitive controls. The inclusion of advanced features such as wireless printing and compatibility with mobile devices adds convenience to the printing process.

Conclusion:-

The choice between the Epson SureColor P800 and the Canon imagePROGRAF PRO-1000 ultimately depends on individual preferences, budget constraints, and specific printing needs. A photography enthusiast seeking a balance between quality and affordability may find the Epson SureColor P800 to be an ideal choice. Meanwhile, those prioritizing color accuracy, detail, and a higher initial investment may opt for the Canon imagePROGRAF PRO-1000.

In the words of renowned photographer Ansel Adams, "You don't take a photograph, you make it."

The same can be said for the printing process. By carefully selecting the right printer and ink cartridges, photography enthusiasts can elevate their craft and transform digital images into tangible works of art. Whether it's the precision of the Epson SureColor P800 or the color accuracy of the Canon imagePROGRAF PRO-1000, the perfect combination awaits, ready to bring photographs to life on paper.